FTP is a very quick and safe means of transferring your PDF files to S&G. We do recommend using dedicated FTP software (links below) as this will provide you with a stable and secure link when connecting to us.
When connecting to our FTP server, you will be prompted for 3 elements:
1) Hostname
ftp.stephensandgeorge.co.uk
2) Username
If you haven’t previously received this, please contact our Prepress department and we can supply this for you.
3) Password
This is your unique password. Again, this will be provided along with your username.
FTP Software
There are many ‘freeware’ applications available. Form our experience the most suitable are as follows:
www.fetchsoftworks.com
This (Mac only app) will only provide you with a 15-day trial but after this period expires, you can still wait for the ‘Try’ button to appear.
www.filezilla-project.org/download.php
You can also log onto FTP by using the latest version of Internet Explorer. Paste the following into the address bar: ftp.stephensandgeorge.co.uk. Then under the ‘Page’ menu, which resides alongside the tabs, select ‘Open FTP Site in Windows Explorer’.
File Management
To eliminate any risk of mis-handling by ourselves, it is the responsibility of each customer to ensure that files and folders are named correctly. Each publication must have a folder which the PDFs reside. The naming of the folder should be ‘JOB TITLE-ISSUE DATE’ (for example ‘COMMUNICATOR-July2010’).
The PDFs should be marked up for that job (for example: Communicator-p01, Communicator-p02).
Once you have uploaded files to our FTP, we recommend you notify us so we can check them as soon as possible. When we have copied them onto our server, the Prepress team will create a ‘Copied’ folder and place the files into this folder. This is for OUR use only. Please refrain from placing your files into this ‘Copied’ Folder.
Re-supplying files
If you need to upload a revised file then you must notify us and clearly entitle the file with the word ‘AMEND’ at the end.
For example: Communicator-p01-AMEND
If you have any queries, please contact the Prepress Department.