Stephens & George Limited is pledged to consistently provide, products which conform to the specified requirements of its Customers, the Company and any applicable Statutory or Regulatory Body.
The Company will seek the active participation and co-operation of its staff at all levels to maintain measurable, accountable Quality Assurance.
The Company has prepared and documented a Quality Management System, which aims to meet Customer’s requirements, by controlling all of the processes employed and thus preventing errors.
The Quality Assurance program of Stephens & George Limited seeks to address, as a minimum, the requirements of ISO 9001:2015 and is adhered to by every member of staff, at all times.
Particular emphasis is given to continuous improvement and a philosophy of prevention, rather than correction. This is further consolidated by the Stephens & George Limited Training System which seeks to promote personal betterment for all employees.
The QMS has also taken into account environmental considerations with the company’s accreditation to ISO 14001-2O15 and the FSC/PEFC international standards providing a formal environmental approach to quality management.
We firmly believe that accreditation to ISO 9001:2015 is essential in achieving customer satisfaction, continual improvement and the growth of the company.
Copies of this Quality Policy will be provided to all interested parties upon request.
Andrew L G Jones
Chairman & Group Managing Director
Date: 10th January 2020
Click here to view our Quality Policy 2020
To view our ISO 9001:2008 certificate please click here.